Privacy Policy of RESILIENCE BUILDERS LLC
RESILIENCE BUILDERS LLC, operating from 4824 SW Gull Point Drive, Lee's Summit, MO 64082, is committed to protecting the privacy of individuals who visit our website, engage with our services, or interact with our online platform. This Privacy Policy outlines how we collect, use, disclose, and protect information gathered through our operations within the single-family housing construction sector, specializing in new home construction, residential remodeling, and general contractor services.
We adhere to applicable data protection laws and regulations, including the General Data Protection Regulation (GDPR) to the extent it applies to our processing activities involving individuals within the European Economic Area, and relevant US state-specific privacy laws. We emphasize trauma-informed and resilience-focused methodologies suited to community-centric development, and this commitment extends to our data handling practices.
Information We Collect
We collect various types of information from and about users of our site and services:
- Personal Information You Provide to Us: This includes information you provide when you inquire about our custom home builds, residential remodeling, or consulting services. It may include your name, postal address, email address, phone number, and details about your project needs and preferences. This information is typically collected through contact forms, direct email communications, or phone calls initiated by you.
- Usage Data: When you visit our online platform, we may automatically collect certain information about your device and browsing actions. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. We collect this data to analyze trends, administer the site, track users' movements around the site, and gather demographic information about our user base as a whole.
- Client Project Information: For clients engaging our services, we collect information necessary to execute the construction or remodeling project. This may include architectural plans, design specifications, material preferences, budget details, and other project-specific data. This information is crucial for delivering comprehensive residential build solutions.
How We Use Your Information
We use the information we collect for various business purposes, including:
- To provide, operate, and maintain our services, including single-family home construction, residential general contracting, and sustainable residential builds.
- To respond to your inquiries, provide quotations, and fulfill your requests for information or services.
- To manage our relationship with you, including project coordination, updates, and post-completion support.
- To improve and personalize your experience on our online platform, including understanding user preferences and analyzing site usage.
- To send you promotional communications, newsletters, or other marketing materials about our services, only if you have explicitly opted-in to receive such communications.
- To detect, prevent, and address technical issues or security incidents.
- To comply with legal obligations and enforce our terms and conditions.
Disclosure of Your Information
We may share your information with third parties only in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our online platform, conducting our business (e.g., subcontractors for specific construction tasks, IT support, analytics providers), or serving our users, provided those parties agree to keep this information confidential.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business Transfers: In the event of a merger, acquisition, or asset sale involving RESILIENCE BUILDERS LLC, your personal information may be transferred as a business asset.
- With Your Consent: We may disclose your personal information for any other purpose with your explicit consent.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Your Data Protection Rights
Depending on your location and applicable laws, you may have the following rights regarding your personal information:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- The right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time.
To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request in accordance with applicable data protection laws.
Cookies and Tracking Technologies
Our online platform may use "cookies" and similar tracking technologies to enhance your experience. Cookies are small data files placed on your device. We use cookies to understand how our site is used, to remember your preferences, and for analytics purposes. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take the necessary actions.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, our data practices, or wish to exercise your data protection rights, please contact us at:
RESILIENCE BUILDERS LLC
4824 SW Gull Point Drive
Lee's Summit, MO 64082